Magazine Article | May 23, 2014

Discover the Unexpected Benefits of Secure Text Messaging

Source: Health IT Outcomes

Compiled by Jennifer Dennard

Secure text messaging becomes an integral part of team care at San Joaquin General Hospital, finding its niche in several unexpected places.

San Joaquin General Hospital (SJGH) is a general acute-care facility located in French Camp, CA. The 196-bed facility provides the full breadth of inpatient services and is part of a larger medical campus that sees over 1,340,000 outpatient clinic visits annually. SJGH is somewhat unique in that it is home to education and residency programs almost as old as the hospital. These teaching programs include general surgery, internal medicine, family practice, and pharmacy. Don Johnston, CIO at SJGH, offers insight into how secure messaging at SJGH not only improved communication between clinician teams, but also became an integral part of the hospital’s education programs.