News | May 24, 2010

Concerro Sees Continued Market Demand For ShiftSelect™

Source: API Healthcare, A GE Healthcare Company

Seventh Catholic Healthcare Partners Contract Launches

Concerro, Inc., the only hospital workforce management system that improves both quality of life and the bottom line, announced gains in market share for its ShiftSelect™ solution with nine new activations in the first quarter of 2010.

With new clients ranging from children's hospitals to community and specialty care hospitals, the continued expansion of ShiftSelect demonstrates the widespread market appeal for the intuitive web-based total shift management system that outperforms legacy solutions with a superior total cost of ownership and no upfront costs or capital expense.

Community Mercy Health Partners of Springfield, OH, a member of Catholic Healthcare Partners (CHP), is activating the Concerro management system at its two hospitals in Springfield and Urbana as part of a corporate initiative to reduce contract labor spending and promote nurse manager and staff satisfaction with the scheduling process.

"We chose ShiftSelect because of its reasonable cost, the ability to offer the application to our entire organization and the availability of Shift Rewards™ as a creative and positive incentive management tool to help our managers achieve their goal of consistent and preplanned staffing," stated Terry Boys, RN, MSN, CNO and VP of patient care services at Community Mercy Health Partners. "Utilization of a technology which promotes staff control over their work schedules always results in more engaged employees. As we in nursing leadership provide user-friendly, effective tools to help our staff better balance their work and family life, we demonstrate the value the associates bring to our organization. I believe ShiftSelect will do just that for us."

Additional clients who have recently contracted to implement ShiftSelect include: Bartow Regional Medical Center, Bartow, FL
Children's Healthcare of Atlanta, Atlanta, GA
Coon Memorial Hospital & Home, Dalhart, TX
Memorial Hospital of Salem County, Salem, NJ
Mercy Special Care Hospital Nanticoke, Nanticoke, PA
Saint Mary's Health Care, Grand Rapids, MI
Summa Health System, Akron, OH
University Medical Center, Lebanon, TN

ShiftSelect provides customers with a total shift management package that includes core and non-duty shift scheduling, calendaring and self-scheduling for staff and managers as well as an open shift management solution that enables staff to request qualified open shifts online based on experience, competencies and skills.

Graham Barnes, CEO of Concerro, commented, "Our diverse and growing client base reflects a market need for workforce management solutions that do more than reduce labor costs. Because of our focus on balancing the labor cost equation with ensuring employee's quality of life, our solutions are adopted quickly to promote staff optimization and help hospitals' achieve their staffing goals."

Earlier this year, the company acquired RES-Q Healthcare Systems, (RES-Q), recognized as the 2009 Best in KLAS software market segment leader for Staff/Nurse Scheduling. RES-Q's product suite of resource management and scheduling software includes applications for personnel management, enterprise-wide employee scheduling and staffing, surgery department management and case scheduling, patient acuity classification and productivity management and reporting.

About Concerro
Concerro is a healthcare Software-as-a-Service (SaaS) company that provides workforce and emergency management systems that facilitates real-time information access to improve the cost, efficiency and safety of patient care in hundreds of hospitals nationwide.

Concerro is the only management system that improves both quality of life and your bottom line by reducing costs through optimization rather than reduction. The company has won numerous awards and recognition, including being named to the prestigious Inc. 5000 in 2008 and 2009 as one of the most rapidly growing privately-held companies and Top 100 Software Companies, and receiving Red Herring's 100 most promising private technology ventures in North America and Best of SaaS Showplace (BoSS) awards. For more information, visit www.concerro.com.

SOURCE: API Healthcare, A GE Healthcare Company