Colorado Hospitals Simplify Fax Management With OpenText RightFax

Memorial Health System reduces hardware, applies centralized management for growing enterprise using OpenText RightFax IP document exchange.

Memorial Health System, in Colorado Springs, is a municipally owned Level II Trauma Center with three hospitals, Memorial Hospital Central, Memorial Hospital North and Memorial Hospital for Children. Along with other outlying clinics, Memorial provides a full range of diagnostic, treatment and recovery services in addition to wellness and preventative care. It has nearly 4,000 employees.

Challenge

Medical results, patient transfers and prescriptions are just a few of the file types faxed every day by Memorial Health System. “Documents cover a wide range for everything you would think of related to healthcare,” says Scott Port, Application System Administrator at Memorial Health System. “Close to 90 percent of faxes are related to direct patient care, including communications with doctors and clinics as extended facilities.” In sum, Memorial sends and receives more than 15,000 faxes per week, as the oft-preferred method of communication for doctors.

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