Colonial Healthcare Improves Care And Increases Revenue Through NCQA PCMH Recognition

Gaining recognition as a patient-centered medical home (PCMH) requires practices to completely re-imagine the way they provide healthcare services. Transformation requires providers to proactively deliver whole-person, patient-centered care that focuses on the patient’s long-term health and well-being.

Even though becoming a PCMH can be challenging, it provides a very rewarding path toward improved outcomes, increased revenues and much higher satisfaction rates of both patients and staff.

As a PCMH, providers are responsible for managing all aspects of a patient’s care and must be aware of everything that might impact that patient’s health. To do this, providers must be sure they’re coordinating patient care within their own practice but also across the community with specialists, hospitals, community resources and many other healthcare entities. Successfully managing patients also means providing 24/7 access using secure email and interactive phone calls for after-hours care.

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