1Call Introduces MergeComm

AMTELCO’s 1Call Division proudly presents MergeComm, an event notification software system designed specifically to merge and expedite enterprise-wide communications in healthcare environments. MergeComm increases safety and improves efficiency by first capturing requests from hospital systems, such as ADT messages, NurseCall messages, alerts, alarms, orders, and e-mails. Notifications are then instantly sent to the designated recipients via 1Call’s miSecuresMessages HIPAA-compliant encrypted messaging Apps, Vocera badges, IP phones from Cisco and Spectralink, as well as SMS, e-mail, pagers, and more.

With MergeComm, notifications can be sent to an individual, to a group, or using on-call schedules. The process is automated, so the correct recipients receive the correct message at the correct time, and can respond quickly, helping organizations provide better patient care. All statistics are accumulated for each notification, providing an easy-to-follow audit trail for reporting purposes, as well as assisting organizations with refining their communication processes.

AMTELCO Vice President, R&D Software, Kevin Beale stated, “AMTELCO is committed to helping healthcare organizations increase efficiency and eliminate errors by automating the process of alerting the proper parties with the use of HL7 and other data streams. Mergecomm is AMTELCO’s newest product to support healthcare organizations in their efforts to become more customer centric.”