Best EHR, Billing Software Vendors Named

By Katie Wike, contributing writer

Black Book Rankings placed Kareo first when it comes to integrated EHR and billing vendors.

A Black Book survey revealed the top EHR and billing software systems, based on results of a four-month long survey of 33,000 ambulatory groups, physician practice administration staff, and medical record professionals. Kareo achieved the highest ranking for both its certified EHR technology as well as billing software in 2015.

This result was based on client experience and customer satisfaction scores on eighteen key performance indicators. According to EHR Intelligence, Kareo has held the top spot for three years running.

“Revenue Cycle management and integrated EHR vendor loyalty among small practice EHR physician practices is still on a significant upward trajectory,” said Doug Brown, Black Book’s Managing Partner in a press release. “The EHR/practice billing vendor’s abilities to meet the evolving demands of interoperability, networking, mobile devices, accountable care, patient accessibility, customization for specialty workflow, and reimbursement are the main factors that the replacement mentality and late adoption remain volatile especially among solo and small practices.”

iHealth Beat reports vendors ranked highly in the survey include:

• ADP AdvancedMD
• athenahealth
• Greenway
• HealthFusion
• McKesson
• NexTech

“High performing vendors have emerged from the pack as practice implementations succeed and fail, meaningful use attestations are reviewed, and users assess their vendor’s capabilities to meet their individual practice needs, particularly managed care reimbursement and ACO billing ,” said Brown. “The majority (70 percent) of smaller and solo practice physicians have still not settled on a technology suite or set ofproducts that delivers to their expectations on meaningful use, clinician usability, and coordinated billing and claims, hence, the relentlessly moving EHR marketplace.”