Are Your Clinicians Fed Up Don't Blame Your Technology (Yet)

If your clinicians are raising pitchforks over your hospital’s technology, don’t panic and spend big on brand-new applications and systems, expecting a quick fix. More often than not, buying your way to greener pastures is impossible. Why? Well, your hospital’s technology usually isn’t the problem at all. When user adoption is poor and clinicians constantly complain, every issue feels like a technology issue, especially in resource-strapped community healthcare organizations. In reality, though, most of the technology problems that your clinicians complain about are actually process problems in disguise. Here’s a crash course on identifying and categorizing common hospital workflow issues. By Phil Stravers, ICE Technologies