News | December 7, 2011

Anthony L. Jordan Health Center Selects Phytel's Atmosphere Platform

Community Health Center Will Use Powerful Automation Tools for Population Health Management to Improve Patient Engagement and Follow-up Care

Phytel, the leader in physician-led population health improvement, announced recently that the Anthony L. Jordan Health Center (AJHC), a federally qualified health center serving 30,000 patients in the greater Rochester, N.Y. area, has selected Phytel's automation tools to improve its care management and patient outreach and engage patients more fully in their own health care.

AJHC chose Phytel partly to improve outcomes for its patients with depression, anxiety and associated comorbidities. Under the terms of a state grant to AJHC, the community health center has undertaken to improve the quality of care for these affective conditions through the use of a health information exchange provided by the Rochester RHIO, improved care coordination and case management, and increased patient engagement.

To help achieve these goals, AJHC is adopting the Phytel Atmosphere platform, including its outreach, appointment reminder, performance benchmarking, care coordination, and patient education and digital coaching components. In combination, these products and services provide a comprehensive suite of population health management tools.

The core of the suite is Phytel Outreach, which uses a patient registry and clinical protocols to trigger automated messaging to patients who are due for various preventive and chronic care services. At AJHC, Phytel will extract data from both the clinic's practice management system and its electronic health record to populate the registry.

"Our decision to go with Phytel was based on the good standing of the company, the quality and alignment of its solutions to our needs, and the value we recognize in the partnership," said Kara Fredette, LMSW, chief operations officer of the Anthony L. Jordan Health Center, on behalf of the center's Patient Engagement Project Team. "Specifically, Phytel offers a fully integrated system combining clinical protocols for identifying gaps in care, patient outreach, patient education and patient engagement."

"Anthony L. Jordan Health Center is committed to providing high quality, coordinated care to their entire community," said Steve Schelhammer, CEO of Phytel. "Our Atmosphere platform is designed to empower care teams with automation capabilities that monitor and engage patients to meet their preventive care and chronic care needs. We are honored that the Anthony L. Jordan Health Center has agreed to adopt Phytel's suite of automation tools to improve the overall quality of care and health outcomes for their patient population."

About Phytel
The premier company empowering physician-led population health improvement, Phytel provides physicians with proven technology to deliver timely, coordinated care to their patients. Phytel's state-of-the-art registry, which now encompasses 20 million patients nationwide, uses evidence-based chronic and preventive care protocols to identify and notify patients due for service, while tracking compliance and measuring quality and financial results. For more information, visit www.phytel.com.

About Anthony L. Jordan Health Center
Anthony L. Jordan Health Center (AJHC) began offering health services to Rochester residents in 1901. In 1968, it became one of the first federally qualified health centers in the U.S. Today, it serves more than 30,000 patients in the greater Rochester, N.Y. area and is the largest non-hospital primary care health center in the region. Among the center's services are adult, pediatric, adolescent and family medicine, obstetrics and gynecology, dentistry, HIV/AIDS prevention and primary care, podiatry, optometry, behavioral health, supplemental nutrition for women, infants, and children (WIC), and Hepatitis C treatment. The Joint Commission has accredited AJHC since 2000, and the National Committee on Quality Assurance (NCQA) has recognized the center as a Level III Patient Centered Medical Home.

SOURCE: Phytel