News | September 10, 2013

AMTELCO Adds Significant Enhancements To HIPAA And HITECH-Compliant Smart Device Communication Apps

AMTELCO’s miSecureMessages Apps offer secure two-way smart device messaging, saving critical time and encrypting messages to meet HIPAA and HITECH requirements. miSecureMessages Apps are available for Android, Apple iPad, iPhone, and iPod Touch, and BlackBerry devices.

Significant updates were recently released for Apple and Android devices. The recent Apple update features a redesigned user interface that improves usability and boosts performance and responsiveness. Users can now add complex passcodes of up to 50 characters, helping improve security. New sounds options were also added, giving users more options. To save time for users, multiple message threads can now be deleted at the same time.

The recent Android miSecureMessages update also enhances security with a new complex passcode capability. To save time, users also have a new way to search for contacts by name, and can also delete multiple message threads at the same time.

Since keeping data safe and eliminating outside access to personally identifying information is more important than ever, miSecureMessages is ideal for any organization, assuring customer data is kept confidential. For healthcare organizations in particular, miSecureMessages safeguards Protected Health Information (PHI), helping ensure they meet HIPAA and HITECH regulations.

In addition to the top-priority security features, miSecureMessages offers numerous features designed to speed and simplify communications. miSecureMessages sends an unlimited number of characters, unlike SMS or pager messages which restrict the number of characters. miSecureMessages sends large amounts of data quickly, and issues Persistent Alerts to each recipient’s smart device, helping ensure immediate attention. Since miSecureMessages uses its own App on smart devices, the messages are kept separate from the recipient’s other text and e-mail messages.

AMTELCO Vice President, R&D Software, Kevin Beale stated, “During this critical time when new healthcare regulations are going into effect, our development team is staying ahead of the curve to ensure miSecureMessages Apps meet these various requirements, while also enhancing the user interface. By providing encryption security, along with the crucial two-way communications, miSecureMessages provides a perfect way to replace pagers throughout organizations.”

As a leading provider of innovative communication applications for over 35 years, AMTELCO has its roots in the early 1950s when its founder, William J. Curtin, invented and patented solutions for his call center. With AMTELCO systems currently in operation in all 50 of the United States, and in more than 20 foreign countries, AMTELCO customers process millions of calls each month. AMTELCO is well known in various industries for continually developing innovative solutions designed to streamline communications, all backed by AMTELCO’s superior 5-star service and support.

The 1Call Division of AMTELCO is recognized as the leader in development and implementation of applications designed for the specific needs of the healthcare marketplace. 1Call features a complete line of modular solutions specifically designed to streamline enterprise-wide communications, save an organization’s limited resources, and make them tremendously efficient, helping them bring wellness to their members and their bottom line. For more information, visit