MRO is a provider of shared electronic Release of Information solutions. Using Web-based software and document capture systems, MRO solutions integrate with daily workflow processes for both paper-based and electronic record systems. These solutions enable the HIM (health information management) department to better control the Release of Information process, reduce requestor phone calls, enhance customer service, leverage investments in EMR (electronic medical record) technology, and generate a revenue stream. MRO also offers a Recovery Audit Contractor request management program, Audit Tracker Online. In this video, MRO President and COO Steve Hynes provides a brief overview of the company and its services.