Case Study

Advocated Illinois Cuts Its Transcription Costs 70%, Driving Further EHR Adoption

Source: Nuance Communications

One of the top health systems in the U.S., Advocate Illinois Masonic Medical Center (AIMMC) is a 408-bed hospital in Chicago with a Level I trauma center and a Level III Neonatal Intensive Care Unit, with nearly 900 physicians, 300 residents and 700 nurses using Cerner Millennium. When a Joint Commission site visit revealed indecipherable and incomplete documentation in its GI and surgery departments — illegible documentation, missing signatures, dates and time stamps — AIMMC chose PowerNote, part of the Cerner Millennium EHR, to fix things. To ensure rapid and comprehensive adoption while still maintaining physician satisfaction, AIMMC implemented Dragon® Medical 360 | Network Edition from Nuance Healthcare. 

Until AIMMC achieved 100% use of Cerner PowerNote, it would be living in a “hybrid” environment, with parts of the patient record on paper and other parts in digital format. The EHR wouldn’t provide a complete picture of the patient; physicians might be making decisions without key patient data. 

With 100% adoption, the benefits would be huge: complete and universally available electronic patient records, increased physician efficiency, Meaningful Use, Joint Commission compliance, and the ability to bill more accurately for services. 

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