Advanced Forms Automation Helps Asante Health System Improve Safety And Reduce Costs

Asante Health System, based in Medford, Oregon, provides comprehensive medical care to more than 550,000 people in a nine-county area. It includes the 378-bed Rogue Valley Medical Center, the 125- bed Three Rivers Community Hospital and additional healthcare partnerships throughout the region. Asante Health was seeking to improve overall efficiency and decrease costs by reducing their dependence on paper and manual data entry. The use of pre-printed forms was costly and the reliance on manual processing was inefficient and presented a risk to patient safety and satisfaction.

In 2003, Asante Health selected Bottomline Technologies to provide advanced forms automation for clinical and business office forms within their facilities. Users throughout Asante Health—including registration, clinical care, pharmacy, human resources and finance—now depend on Bottomline’s forms delivery and workflow solutions to not only manage document output, but also to drive important patient care and safety processes. In addition, Asante Health saves additional money by eliminating the need for expensive pre-printed forms.