From The Editor | February 5, 2014

A Strong Case For Smart Cards In Healthcare

ken congdon

By Ken Congdon

A smart card solution has helped Resolute Health reduce administrative labor and claims denials while improving the overall patient experience.

In most other developed countries around the world, smart cards are the predominant means to identify patients and share health data. However, for some reason, the technology has yet to catch on in the U.S. Some argue our lack of a single payer system and core medical record makes implementing smart cards a difficult proposition from an integration perspective. Others simply believe the lack of adoption is further evidence of the American healthcare system being a technology laggard. In any case, Resolute Health wasn’t about to wait for smart cards to go mainstream stateside before seeing how the technology could benefit its organization and patients.

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