FEATURED CONTENT

• Unravelling The Mysteries Of Medical Billing With Artificial Intelligence

  10/12/2016

  When you go to the grocery store and make a purchase, the receipt you receive at the end of your visit is fairly self-explanatory. By David Bayer, Vice President, Compreno Group at ABBYY

• The Anatomy Of Quality Patient Communication

  10/14/2019

  Healthcare experts readily acknowledge that communication is one of the biggest challenges in the industry today. There are, however, things healthcare organizations can do to ensure high quality, meaningful communication with patients.

• Is Your Hospital Ready For Hurricane Season? How To Prepare For It With Disaster Recovery Planning

  9/27/2018

  While it may be hard to believe, we are already about three months into hurricane season. Last year, the U.S. had one of the costliest years to date, with Hurricane Harvey’s damage estimated to be at $125 billion and Irma’s at around $100 billion. The devastation that occurred last year brings light to the fact that it is critical for hospitals and healthcare organizations to guarantee services that will protect both the patient and their information if a disaster does strike. Now more than ever, hospitals and healthcare organizations need a disaster recovery and business continuity plan in place.

• 6 Challenges Tech Has Brought To Healthcare (And How To Avoid Them)

  12/19/2019

  Technology has changed the way industry professionals approach the idea of healthcare. While many of these innovations are positive — facilitating patient care and ensuring traditional treatments are more effective — they also present some unique challenges. Why? Because this technology is something the industry has never seen before.

• Innovate Like A Start-Up

  5/20/2019

  As healthcare moves from major structural technology implementations, like server networking and EHRs, that cost millions and take months or years to complete to more specialized projects, there needs to be a change in how the industry thinks about technology implementations. Here are a few ideas embraced by many technology startups that know what it’s like to balance priorities and execute flawlessly with a small team.

• Presbyterian Healthcare Services Streamlines Complaint Management With CRM

  4/29/2011

  This case study highlights how a new CRM (customer relationship management) solution helped Presbyterian Healthcare Services shorten their cycle time for handling patient complaints from four hours to less than three hours per employee per customer. By Fujitsu