FEATURED CONTENT

• What, No Tip?

  9/14/2016

  How viewing healthcare through a customer service lens can positively impact patient revenue.

• Defending Healthcare IT In The Pandemic Landscape

  8/31/2020

  Attackers have used subjects in the news as social engineering lures before, but this moved to the next level in the first half of 2020. From opportunistic phishers to scheming nation-state actors, cyber adversaries found multiple ways to exploit the pandemic for their benefit at enormous scale. Phishing and business email compromise schemes, nation-state-backed campaigns, and ransomware attacks were paramount among them. Bad actors worked to maximize the global nature of a pandemic that affected everyone, combined with an immediately expanded digital attack surface.

• Artificial Doctors In A Human Era

  1/12/2018

  The term Artificial Intelligence (AI) is overused today. Unfortunately, this often leads to a misunderstanding of what AI is. Artificial intelligence is an umbrella term and covers many areas, including robotics, machine learning (ML), natural language processing, knowledge representation and computer vision. For the purposes of this article it will suffice to view AI in a simplified form as a synonym of Machine Learning with one stipulation – AI implies automatic decision making while Machine Learning only provides insights for a human observer to facilitate the decision-making process.

• How Bright Oaks Pediatrics Provides Patients Quality Pediatric-Specific Experiences

  7/3/2017

  Improve quality of care through a pediatric specific EHR technology

• Lowering The HIT Footprint By Endpoint Modernization

  9/18/2018

  Healthcare providers, working with tight operating margins, face a classic horns-of-the-dilemma scenario: they must continue to grow their business, and to do so, they must remain competitive in their level of service. This necessitates a refresh of IT technology and a resultant uptick in budget, at a time when overall operational costs continue to rise. All these pressures are felt at the endpoint, and more so now that doctors and nurses are using multiple devices and often traveling to varied locations during a work week. Providing a secure, consistent user experience at the endpoint – one that contributes to quality of care - is now more important than ever.

• Optimizing Direct Spend Management For More Sustainable And Innovative Healthcare Systems

  2/1/2019

  In the U.S., healthcare costs too much. It consumes 20 percent of GDP and costs twice what it does in other developed countries, despite the scale of the U.S. market. This is neither sustainable nor efficient – and we see the individual, collective, and political ramifications playing out every day in the headlines. We pay more than other countries for prescription medications, medical devices, and healthcare services. It goes without saying that the complexities of our healthcare and insurance systems are problematic in this regard, but much of the opportunity to cut costs lies at the source – literally. Smarter sourcing and procurement of direct materials should be addressed as a major strategic factor in reducing healthcare costs.