FEATURED CONTENT

• How Telehealth Is Driving Engagement And Shaping The ACO Model Of The Future

  10/23/2015

  The U.S. healthcare industry is rapidly transitioning beyond the traditional focus of treating individual patients’ physical conditions. Accountable Care Organizations (ACOs) and similar arrangements are leading the way, structured specifically to reward progress toward achieving the Triple Aim of improving the patient experience, improving the health of populations and reducing the cost of care. Fully addressing these dynamics By Derek Richards, PhD, director of clinical research and innovation, SilverCloud Health

• Want Real Healthcare Reform? Start Listening To Patients' Social Posts

  8/21/2018

  Enlightened hospital systems have already started to listen to patients who are sharing their experiences on the web: on Twitter, in public posts to hospitals’ Facebook pages, and in public reviews on Google and a host of healthcare review sites.

• 4 Indicators Of Hospital Inefficiencies Derived From Your IT Service Desk Analytics Metrics

  1/3/2020

  The seventh annual health IT outlook survey found 48 percent of participants felt unprepared to manage and execute effective IT operations within their healthcare facility based on their current training. Yet, the core reason for an IT service desk’s existence in a hospital is to quickly and accurately resolve issues reported by end users, ranging from physicians to front-end administrative staff. Health systems can leverage their initial user issue data for proactive mitigation as well as a way to stay competitive amidst continuous marketplace consolidation.

• Flawed Human Behavior Could Threaten Success Of Stimulus EMR Incentive Program

  8/31/2009

  As someone involved in the digital document and content management business I have watched the approaching stimulus incentives for EMR (electronic medical records) with a great deal of interest. There’s no question that if implemented correctly the stimulus program can accelerate the adoption of more efficient (computer based) record management, resulting in improved health care and reduced costs. By Jeff Nelson
• Preparation — Not Payment: How To Protect Your Healthcare Organization From A Ransomware Attack

  5/14/2018

  Just this past month (in March), Geneva, N.Y.-based Finger Lakes Health lost computer access and most of its phone lines after a hacker hijacked its systems and demanded payment to unlock them. After going into what it called “downtime paper” mode for about a week, Finger Lakes paid the ransom, for an undisclosed amount. “We’ve become very accustomed to relying on digital-everything — and this type of breach sets us back 30, 40 or 50 years,” an employee remarked, in describing the incident’s immediate impact.

• CDI Should Be A Top Priority

  3/22/2016

  I had the interesting experience not too long ago of speaking with someone in the financial world who apparently thought himself an expert in healthcare information technology. We were discussing the relative merits of clinical documentation improvement (CDI). I confess that my mind had started to wander as I was trying to recall who said, “Better to remain silent and be thought a fool than to speak and to remove all doubt.”