Medical Center Realizes 463% ROI With Orders Sets And CPOE Implementation

An IDC Health Insights case study used with permission from Wolters Kluwer Health

This IDC Health Insights case study identifies the key benefits from the use of the Wolters Kluwer Health ProVation Order Sets automated order set management and evidence-based medicine tools and content in the clinical environment. This case study covers the experience with order set tools at Southeast Alabama Medical Center (SAMC). Like many U.S. providers, SAMC is currently implementing an electronic health record (EHR) and computerized physician order entry (CPOE) system to advance clinical safety and gain access to federal incentives from demonstrating meaningful use of these technologies under the American Recovery and Reinvestment Act (ARRA) of 2009. ARRA creates tight deadlines for providers to adopt meaningful use technologies and at the same time streamline their processes, cut costs, and improve quality. The implementation of CPOE in a hospital is a complicated endeavor that requires the coordination of clinical and IT staff to move from a manual ordering process to an electronic ordering process and at the same time convert many years' worth of clinical knowledge captured in paper-based order sets into electronic format for use in the CPOE system. This case study examines the sources of, and attempts to quantify, the return on investment (ROI) from using order sets, order set management tools, and a repository of clinical content to accelerate and improve the order set development process and use of evidence-based medicine in CPOE implementation.

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