IDC Health Insights Launches Healthcare IT Services Strategies Advisory Service

New service addresses key challenges faced by decision-makers managing the complex relationships between healthcare organizations and IT services suppliers

IDC Health Insights recently announced the launch of the Healthcare IT Services Strategies advisory service, designed to address the critical challenges faced by business executives and technology leaders. The new service will help both buyers and suppliers of IT services save time, reduce cost and mitigate risk related to management of their increasingly complex and important relationships.

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The new Healthcare IT Services Strategies advisory service provides objective insight and supporting data for decision-makers as they embrace the demands of health reform, technology innovation, and competitive market dynamics. Decision-makers include those at payers, providers, and the organizations that are implementing new healthcare business models (e.g. evolving care delivery organizations); as well as suppliers of IT consulting, systems integration, business process outsourcing (BPO) and IT outsourcing (ITO) services. Planned research in the new advisory service will evaluate key challenges in relationships between these organizations as they:

• Identify the best suppliers of IT consulting and outsourcing in selected market sub-segments
• Align enterprise strategy and IT service provider capabilities in a dynamic marketplace
• Engage the best strategies, tactical plans and skills to drive technology initiatives
• Employ the right personnel and best practices in selected market sub-segments
• Optimize long term relationships between buyers and suppliers of IT services
• Invest in people, technologies, market segments and capabilities
• Explore the needs and buying behaviors of consumers of healthcare IT services

This new service relies on an established body of published research, current topical surveys, secondary research, and the rigorous synthesis of information from healthcare executives, clinicians, services vendors, and industry experts. Unique breadth and depth of healthcare IT services coverage is achieved by relying on both the IDC Health Insights team's expertise and on the quantitative and qualitative methodologies developed from IDC's 50 year history analyzing global IT markets. In the next year this new advisory service will publish reports that explore:

• Fraud, Waste and Abuse Services for Healthcare Payers
• Healthcare Payer Business Intelligence Consulting Services
• Healthcare Provider Clinical Analytics Services
• Business Models for Healthcare Analytics
• Healthcare Payer Business Intelligence Outsourcing Services

“The new Healthcare IT Services Strategies program addresses key challenges faced by the decision-makers that create and manage the complex relationships between healthcare organizations and IT services suppliers,” said Sven Lohse, Research Manager, IDC Health Insights. “Decision-makers will rely on this service's objective analysis and insight as they negotiate a turbulent healthcare market and integrate their needs with the demands of reform and technology innovation.”

About IDC Health Insights
IDC Health Insights assists health businesses and IT leaders, as well as the suppliers who serve them, in making more effective technology decisions by providing accurate, timely, and insightful fact-based research and consulting services. Staffed by senior analysts with decades of industry experience, our global research analyzes and advises on business and technology issues facing the payer, provider and life sciences industries. International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology market. IDC is a subsidiary of IDG, the world’s leading technology, media, research, and events company. For more information, visit www.idc-hi.com and http://idc-community.com/health.