How To Use Technology To Enhance Patient Engagement And Improve Office Efficiency

Scott Lovin is in the business of helping physicians improve patient engagement, practice efficiency — and their bottom line.

As the founder of MD-LEAN®, LLC in Jacksonville, FL, Lovin provides consulting services to medical practices and physician groups, typically working with family practitioners as well as optometrists, ophthalmologists, and other specialists. He approaches each engagement with the dual goal of improving the patient and clinician experience and increasing productivity for the practice. He finds that clients are usually skeptical at first, worried that a focus on greater productivity may lead to a decline in patient satisfaction and engagement.

What they discover, however, is that the exact opposite is true. By relying on data- driven insights, analyzing and revising daily office practices, and leveraging state-of-the-art technologies, physicians find they can score a win-win scenario — their practice becomes more efficient, effective, and profitable, while significantly enhancing patient engagement and the overall patient experience.

Download the full case study below to learn more.