How Getting The Right Information Quickly Can Minimize Risk In A Clinical Setting

Communication, or the lack thereof, is the No. 1 contributor of clinical errors, according to the nonprofit Joint Commission, which accredits and certifies more than 20,500 healthcare organizations and programs in the U.S. (1) What’s more, communication during care transitions plays a role “in an estimated 80 percent of serious preventable adverse events.” (2)

When doctors communicate with antiquated technology – from outdated pagers to obsolete email clients – it can delay the transmission of important patient information. (3) Doctors make dozens of physician-to-physician communications in a single day – so a few extra seconds can add up fast, said Jamie Brasseal, vice president of sales and marketing for Mobile Heartbeat, which provides smartphone applications for improving clinical workflow and team communications. (3)

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