Ease On Down The Road To Engagement And Empowerment: A Three-Step Journey

This is the second in a three-part series of issues briefs on patient engagement. The first issue brief focused on how healthcare organizations (HCOs) can advance a business and clinical case for engagement. This issue brief zeroes in on how HCOs can implement engagement strategies by following a multi-step process. The third issue brief will cover how HCOs can develop and sustain interprofessional teams that plan, implement, monitor, evaluate and enhance HCOs’ education, engagement and empowerment initiatives. For more information on patient engagement solutions, visit elsevierpatientengagement.com.

The healthcare industry is dominated by buzzwords – ICU bounce back, BYOD breach, infomediation, population health management, patient portals, and interoperability. Engagement is an equally exotic and ambiguous term that often confuses providers, payers, associations and government agencies committed to developing more savvy, involved healthcare consumers.