Brochure: Infinity And Soft Agent

S treamline and simplify your hospital- wide communications with the 1Call Infinity and 1Call Soft Agent! Depending on your specific needs, choose the call management system your organization needs – the complete Infinity call center with skills- based call routing, or the SIP-based Soft Agent which turns virtually any computer into a Soft Agent station, backed by the power of Infinity Directories, On-Call Schedules, and much more.

We’ll work with you to create a custom system to meet your organization’s communication needs. Use Infinity stations or Soft Agent stations, or use Infinity in your call center, and Soft Agent in other departments, giving them fast access to current information.

Both Infinity and Soft Agent feature Intuitive Call Flow Navigation, easily guiding your agents through each call, and providing them with exactly the information they need, when they need it.