SunBridge Healthcare and its affiliates offer short-stay care, residential skilled care, rehabilitation therapy, Alzheimer’s care, behavioral health services and hospice services, as well as operate assisted living and independent living residences in 200 locations across the US. More than 20 centers are serviced by MegaPath, who is their preferred provider with plans to eventually provide service to all of their locations. In these centers wireless Internet access is an important service offering for SunBridge.
“The ability to access the Internet and stay connected to family, friends, and work is an expectation of our patients and visitors,” explains Kevin O’Connell, VP of Specialty Services for SunBridge Healthcare. “Internet access is especially important for patients who may not have family nearby, so having a reliable wireless service is a great benefit for us in terms of our customers’ confidence in the care and services we provide.”
Patients and visitors use the wireless Internet service for access to e-mail, video calls, and websites. Attending physicians also expect wireless access to patient data in electronic medical records and hospital systems. “Offering wireless access to physicians increases their satisfaction with our care services,” says O’Connell.
Read this full case study to see how SunBridge successfully supports its wireless strategy.