Case Study

RCM Solution Increases Monthly Payments Posted By $80 Million

Source: OnBase by Hyland

After Norton Healthcare acquired five new facilities – all of which were placed under the same tax ID – it faced the challenge of managing four additional billing systems.

Manual, paper-based processes created a lack of visibility. It took 37 staff members 4.5 days to complete one week of remittance transactions. At one point, Norton Healthcare had more than $14 million in unposted or unidentified cash.

That all changed with OnBase.

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