Case Study

RCM Solution Decreases Billing Processing Time, Improves Cash Receivables

Source: Infor Healthcare

The Institute for Transfusion Medicine (ITxM) is one of the leading organizations in the US for transfusion medicine and related services. ITxM’s experienced team provides comprehensive support to patients and medical facilities that includes consultation with specialized medical staff, and the delivery and testing of blood products by skilled technicians.

Challenges

  • Integrate the outpatient records system with the core receivables system.
  • Replace a legacy platform that has become too difficult to support.
  • Segregate tasks based on user-defined roles.
  • Handle patient billing and client billing in the same receivables system.
  • Bill using single product and service codes, as well as using a single code for multiple products and services.
  • Comply with reporting and regulatory requirements.

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