Pediatricians Upgrade Performance, Productivity And Collections With MicroMD® PM

With care delivery and the health of the practice in mind, Children's Medical Group decided to replace its UNIX-based practice management system several years ago. The challenges presented by the old technology will be familiar to Children's peers: an overly complex user interface, obscure keystroke commands, and slow system performance.

Even routine tasks such as patient sign-in or viewing schedules required too much effort. Predictably, new employees found it difficult to learn.

To deal with these problems and gain other key features, Heavey and 12 colleagues formed a selection team and began the search for a better option.

In addition to flexible, comprehensive scheduling and account management functionality, Children's also sought a way to track the business with quick, easy-to-generate financial reports.