Financial, Supply Chain Software Improves Book-Closing Times 80%

Parkland Health and Hospital System is one of the largest public hospital systems in the country, with 861 beds, 101 neonatal patient beds, more than 10,000 employees, and more than $1.2 billion in revenue. The hospital averages more than 1 million patient visits annually. Services include a Level 1 trauma center, the second-largest civilian burn center in the U.S., and a Level III neonatal intensive-care unit. Parkland serves as a teaching hospital for UT Southwestern Medical School, and operates 20 community-based and 12 school-based clinics.

Challenges

• Staff lack the ability to make impactful decisions because of time spent closing the books.
• Paper processes make it difficult to locate copies of documentation to help manage county-mandated competitive-bid purchasing processes that require bids to align with invoices and purchase orders, especially for exceptions.
• Requisition process includes too many manual steps and too much intervention from the purchasing staff.

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