Arlington Orthopedic Associates wanted to be at the forefront of implementing a certified electronic health record (EHR) and eliminating paper for several reasons. Its transcription costs were skyrocketing: $400,000 per year, plus another $150,000 on paper supplies. The 19-physician, two-facility provider organization had previously purchased an EMR that went largely unused. “It took 14 clicks from beginning to end just to document an injection,” recalled John R. Wagner, chief administrative officer.
Arlington Orthopedics had a practice management system that had functioned well for 15 years, but the system couldn’t run custom reports with discrete data — an increasingly mission-critical requirement. With meaningful use on the horizon, Wagner and his team knew it was time to upgrade.
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