News Feature | May 21, 2014

Acquisition Creates New RCM Opportunities

Christine Kern

By Christine Kern, contributing writer

Healthcare System Increases Cash Receipts $380,000 Per Month With RCM Solution

Acquisition enhances Navigant’s existing physician revenue cycle outsourcing capabilities.

Navigant announced it has acquired Cymetrix Corporation, a privately held revenue cycle management firm that specializes in providing outsourcing services to hospital and healthcare networks. The acquisition of Cymetrix’s approximately 600 business process outsourcing employees is a significant enhancement to Navigant Healthcare’s existing physician revenue cycle outsourcing capabilities, which are offered through Navigant’s Alleviant subsidiary. The newly acquired company will operate as Navigant Healthcare Cymetrix.

The terms of the agreement including a fee of $75 million in cash at closing by Cymetrix to acquire 100 percent of the stock of Cymetrix, and up to an additional $25 million may be paid out to the selling stockholders based on the acquired company’s achievement of certain post-closing performance targets.

Julie Howard, Navigant Chairman and Chief Executive Officer stated, “The acquisition of Cymetrix aligns with our strategic growth plans and is transformative for Navigant – creating new opportunities for us to evolve and expand our business platform beyond consulting services to incorporate more data analytics products, technology-enabled solutions, and operations outsourcing.”

These complementary and adjacent solutions extend the value we can bring to our clients from strategy and advisory services all the way through to execution. Moreover, the acquisition adds new recurring revenue streams with higher predictability and offers us a catalyst for accelerated revenue growth.”

Cymetrix, founded in 2001, provides healthcare organizations and hospital-affiliated physician practices with end-to-end revenue cycle outsourcing solutions, and it creates custom solutions that are designed to deliver sustained improvement in performance and profitability while ensuring the patient experience and hospital mission are served. Cymetrix Chief Executive Officer, Michael Halberda, will continue to lead the company’s day-to-day operations as part of Navigant Healthcare.

According to David Zito, Managing Director and Navigant healthcare segment leader, “Cymetrix’s client base spans more than 200 hospitals and health networks nationwide, and it is a leader in helping clients improve their operating margins while focusing on clinical care.”

 “Market forces like ICD-10 and the move toward a pay-for-performance system are placing new demands and extreme cost pressures on hospitals. The increasing complexity in the revenue cycle process will encourage healthcare providers to consider outsourcing to alleviate that aspect of administration. With the Cymetrix team, we are now able to offer our clients a premier option for devising the best strategy as well as implementation services,” explained Zito.

Among the many industry accolades Cymetrix has received for its solutions is the highest score in the “Best in KLAS Awards” for Software & Services and #1 for its extended business office services for the second year in a row. It is one of only three U.S. firms certified as “MAP Keys Compliant” by the Healthcare Financial Management Association (HFMA).