Data is everywhere, and in healthcare, it comes from a huge number of sources. Turning this disparate data into useful information to optimize the delivery of healthcare services is the end goal, but while industries like retail and banking are effectively using Big Data to improve sales and operations, the healthcare industry lags.
It’s no secret that an Epic installation can initially pose challenges for any organization, from decreased productivity in the months after go-live to billing issues, scheduling difficulties, and more. But the experience of one health system shows a well-thought-out strategy for maintaining patient financial engagement can support a seamless experience — and protect revenue.
The healthcare industry is a high-pressure, life-impacting industry that can be made even more complicated by the growing number of regulatory requirements. Many of the most challenging mandates are focused on securing critical data and systems within the organization's infrastructure. If not secured properly, cyberthreats can be the outcome and are usually associated with insufficient controls, employee risks, and negligence.
To say that technology has had a strong influence on the healthcare industry in the last two decades is almost an understatement. Telehealth has developed considerably in the last few years, and its capabilities today look far different than they did 20 years ago — when it consisted of more basic communication functionalities, like SMS text or web chat.