Guest Column |
By Dr. Jeff R. Livingstone,Unisys Corporation
The customer experience is the key to succeeding in the future of medicine. Ultimately, those organizations that leverage AI and advanced analytics to their full potential will be best suited to deliver a seamless experience to their customers – by giving patients more control over their own healthcare.
System standards for optimal communication in healthcare are essential to allowing human connection to flourish. And just what are they? They are policies, processes, guidelines, and even unwritten norms that govern how communication should take place in various situations.
As digital transformation furthers the evolution of healthcare in our nation, technology continues to be the answer to providing better care and creating healthier patients. And as the effects of digital transformation seep into more facets of everyday life, patient expectations have begun to morph.
The most valuable commodity in healthcare is right under every single provider’s nose, but what’s interesting is that most may not have access or even know how to properly leverage it. This commodity is patient data, and the good news is, 2019 will be a pivotal year to unlocking more of its potential to optimize healthcare and drive revenue.
The 20th National Healthcare CXO Summit is the premium forum bringing senior-level healthcare executives and solutions providers together. As an invitation-only event, taking place behind closed doors, the Summit is the best event for a focused discussion of key new drivers shaping the healthcare industry.