8 Tactics To Better Secure PHI

Text messaging via mobile devices has become a general means of communication within our culture and workplace. However, traditional text messaging methods have severe security limitations because the sender cannot be assured of the privacy and confidentiality of sent messages. This risk poses an even greater threat in business organizations where federal and state privacy regulations require that all client information remain confidential.

Secure text messaging solutions are currently implemented to help ensure that client data transmitted via text messages is done in a manner that complies with the organization’s compliance standards. Accordingly, solutions may include features that delete text messages from both the sender’s and the receiver’s devices, authenticate users under the facility’s policies, and offer a method to archive and audit all sent messages. With the implementation of a solution, facilities should maintain a Secure Messaging Policy to oversee usage and security of their solution. These best practices help ensure that your Secure Messaging Policy outlines:

• Staff usage of the solution
• Transmission of secure information
• Integration with company policies

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