Improving Patient Care With Positive Patient Identification

Efficient, quality care starts with positive patient identification Healthcare can only be effective if the right care is provided to the right patient, using the right patient information. Unfortunately, many healthcare organizations are saddled with cumbersome, manual patient identification processes. These front-end processes all too often result in patient identification errors that propagate throughout the entire care continuum. Patient identification errors jeopardize patient safety, impede patient engagement, and result in serious financial inefficiencies for healthcare providers. That’s why improving patient identification is The Joint Commission’s #1 National Patient Safety Goal for hospitals. (1)

Ineffective processes create patient identification problems; effective technologies can, and should, address these problems
According to The ONC’s Patient Identification and Matching Final Report from 2014, patient identification errors are an inevitable by-product of healthcare’s increasingly complicated technology environment. 2 To address patient identification problems, healthcare organizations need to find effective technological solutions that do not add to the burden and complexity of their current IT environment – instead, they should simplify and optimize existing clinical and administrative workflow processes.

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