How To Increase Professional Billing Charge Capture With Healthcare Analytics

North Memorial Health Care in the Northwest metro area of Minneapolis-St. Paul has provided healthcare services for more than 50 years. The health system includes North Memorial Medical Center, a Level I Trauma Center, Maple Grove Hospital, and a network of primary, urgent care and specialty care clinics. North Memorial also operates one of the largest hospital-based air and ground ambulance services in the county.

Like many health systems, North Memorial is working its way through rising costs, regional pressures from an abundance of competitors, and unpredictable reimbursement. The leadership team was looking for ways to contain cost while continuing to ensure excellence in care. In addition, the health system was having difficulty collecting and analyzing data from its myriad IT systems, leaving hospital leaders with an incomplete view of the organization’s financial pain points and opportunities for improvement.

Amid these difficult market conditions, North Memorial’s leadership decided to chart a path to sustainability. The tactics they considered all had one common thread — they relied on clinical and operational insight that could only come from aggregating data from the health system’s electronic health record (EHR) and other critical IT systems. A search for solutions to accomplish this task led to an adaptive late-binding data warehouse from Health Catalyst.

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