HealthPort RACPro

HealthPort RACPro offers an efficient way for hospitals to manage the chaos of medical record requests, coding, billing, medical necessity reviews and paperwork brought on by Recovery Audit Contractors (RAC). Whether your RAC is requesting 500 or 5,000 records, meeting their demands brings a slew of new, often overwhelming challenges:

• Preparedness and education of staff
• Lack of clerical support to locate, photocopy and respond to RAC requests
• Inability to efficiently track RAC cases and outcomes Rebuttal and appeals processing delays
• Lost revenue as Medicare recoveries climb

HealthPort RACPro solves RAC challenges with automation, organization and proven efficiencies – allowing hospitals to maintain their normal workload and thrive under RAC burdens.

The three-part solution combines a proven release-of-information process with innovative web-based technology. From there, HealthPort offers targeted consulting services to provide proactive support and training to alleviate your staff's burden and effectively manage RAC appeals. You can choose any combination of technology and services to meet your unique RAC requirements.