Cardinal Health Leverages Analytics Platform To Improve Care
By Christine Kern, contributing writer
Data analytics platform helps healthcare provider gain insights into its KPIs for better outcomes.
While we tend to think of doctors and patient care at the forefront of healthcare services, a crucial element in today’s hospital infrastructures actually operates behind the scenes. IT services and other customer-facing applications require smooth monitoring in order to make a hospital profitable.
To help improve its performance, global health services and products company Cardinal Health announced it is standardizing on Splunk Enterprise to monitor the success of a major business infrastructure project. Splunk will be the data analytics platform to monitor and analyze IT and business data as Cardinal Health rolls out a new IT architecture. Splunk users at Cardinal Health will be able to gain insights into the health and key performance indicators (KPIs) of the company’s IT services and crucial customer-facing applications.
As healthcare expands, Big Data is now driving an infinite number of supply chains, e-commerce, and patient sites and portals, and healthcare organizations need to find ways to capitalize on it. Cardinal Health is leveraging Splunk Enterprise to make sense of its data, and ultimately continue improving patient care.
“As we broaden our capabilities and expertise at Cardinal Health, and further extend our reach throughout the world, we require collaboration with companies like Splunk that can deliver tremendous value to our business,” said Scot Lindsey, senior vice president of Enterprise IT Shared Services, Cardinal Health. “The integration of Splunk solutions across more applications will not only help us ensure the business is always running productively, but will help us deliver an exceptional customer experience.”
Cardinal Health has relied on Splunk for more than three years, helping reduce application downtime, increase IT operational efficiencies, and allowing Cardinal Health to see customer preferences regarding site features and functions and reduce mean time to resolution for application issues.
“Cardinal Health is leading an exceptional business innovation overhaul, and we are pleased Splunk is playing such a critical role to help support and grow its business,” said Rick Fitz, senior vice president of IT Markets, Splunk. “As the global healthcare market grows, so too does the explosion of big data across an infinite number of supply chain, e-commerce and patient sites and portals. Healthcare companies regularly turn to Splunk for answers about how to listen to and make sense out of so much data.”